Returns & Exchanges

At CustomTent by ABCCANOPY, we want you to be completely satisfied with your purchase. If your custom apparel or gear doesn't meet your expectations, you can return eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and submit a formal request.

2

Prepare Your Package

Place the items in their original packaging, ensuring all tags are attached and the product is in unworn, unwashed condition.

3

Ship the Items

Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing